# How do I cancel my subscription or change my plan?

Cancel your subscription from Billing through Stripe.

Open in Kinmu: <https://my.kinmu.app/en/dashboard/billing>

## On the web

1. ### Open billing

   Open **Billing** on the web as the global administrator. Your subscription status appears.

2. ### Start cancellation

   For an active subscription that will renew, select **Cancel subscription**. A dialog explains what cancellation means.

3. ### Continue to Stripe

   Select **Continue to Stripe** and complete the cancellation in Stripe. Return to **Billing** to see the updated renewal status.

## If you don’t see it

- Only the global administrator sees **Billing**.
- Free companies have no subscription to cancel.
- Billing is not available in the mobile app.

## Common questions

### Can I choose another plan?

There are no plan tiers to choose from. Pricing is per active user. Manage features in **My company** › **Extensions**.

### When does access end?

The cancellation dialog says access lasts until the end of the paid period. If renewal is stopped but access remains, **Resume subscription** opens Stripe to resume it.

## Result

The billing status shows whether your subscription will renew.