# How do I clock in without a connection?

Clock in as usual in the Kinmu app. Without a connection, the app saves your clock-in on your phone with the time you tapped and sends it when you are back online.

## On the app

1. ### Clock in as usual

   Tap **Start the day**, **Start break** or **Clock out** as you always do.

   After you tap it:

   ![Check-in saved offline notice below the timer in the app](https://kinmu.app/help/en/k0008-01.webp)

   You see “Check-in saved offline” and “It'll be sent when you're back online”.

2. ### Open the app when you are back online

   When you have a connection again, open the Kinmu app.

   After you tap it:

   ![Offline check-ins sent confirmation in the app](https://kinmu.app/help/en/k0008-02.webp)

   You see “Offline check-ins sent”.

## If you don't see it

- If you see “Couldn't save the offline check-in. Try again”, tap the button again.
- If a pill such as “1 check-in pending” stays under the timer, tap it and select **Send now**.
- If you see “1 check-in not recorded”, tap it to see why and check it with your manager.

## Common questions

### Does the app send my clock-ins by itself?

Yes. The app tries again when you open it, when the connection comes back and every 30 seconds while it is open.

### Can I clock in offline on the web?

No. Offline clock-ins work only in the Kinmu mobile app. On the web, records sent from the app show **Recorded offline** with the **Device time**.

### What happens if I log out with unsent clock-ins?

Unsent clock-ins are sent when you sign back in with the same account on this phone.

## Result

Your clock-ins appear in your records with the time you tapped, not the time they were sent.