# How do I deactivate someone who has left the company?

In Users, open the person's row menu, select Deactivate user and confirm. The profile moves to Deactivated.

Open in Kinmu: <https://my.kinmu.app/en/dashboard/users>

## On the web

1. ### Find the person

   Open **Users** and locate the person in **Active**. Their row identifies the profile you are about to deactivate.

2. ### Open the deactivation dialog

   Open the row's actions menu and select **Deactivate user**. The dialog identifies the person and explains the effect.

3. ### Confirm deactivation

   Read the notice and select **Deactivate user**. The profile moves to **Deactivated** and can no longer clock in for this company.

## If you don't see it

- You need a management role with access to the person. If the action fails, the profile has not been deactivated. Read the error before retrying.

## Common questions

### Can I reactivate the person?

Yes. In **Deactivated**, open the row menu and choose **Reactivate user**, then confirm. The dialog warns that they will be included in company billing again.

### Why can't I delete the person immediately?

This flow deactivates the profile. The app states: “These users cannot access the platform and are not billed to the company. Their data will be retained while there is a legal obligation to do so and deleted automatically afterwards.” See the [privacy policy](https://kinmu.app/legal/privacidad/).

## Result

The profile is listed in **Deactivated**. Deactivated users are not billed to the company, as stated in that tab.