# Someone didn't get their invitation. How do I resend or cancel it?

Resend an invitation or make its link invalid in Users › Invitations.

Open in Kinmu: <https://my.kinmu.app/en/dashboard/users>

## On the web

1. ### Find the invitation

   In **Users**, open **Invitations**. Search for the person and check their contact details and status. The matching invitation appears.

2. ### Choose the action

   Open the row's action menu. Select **Resend invitation** to send it again, or **Delete invitation** to cancel it. A confirmation dialog opens.

3. ### Confirm the action

   For a resend, select **Send**. For cancellation, select **Delete**. Kinmu reports the result, and a deleted invitation disappears from the list.

## If you don’t see it

- If you see **This number cannot receive WhatsApp messages**, use another number or invite by email. If the invitation shows **Expired**, resend it. You need access to **Users**.

## Common questions

### Does resending prove that it arrived?

No. Check the delivery status and ask the recipient to check the relevant inbox, including spam.

### Can the old invitation still be used after cancellation?

No. Deleting the invitation makes it invalid. This action concerns the invitation, not an active person's account.

## Result

Kinmu reports the result, and a deleted invitation disappears from the list.