How do I deactivate or delete my account?
Open Deactivate account in My account to see the consequences before confirming.
On this page
On the web
Open the account action
In My account Open in Kinmu , select Deactivate account. Kinmu loads the explanation for your situation.
Read the explanation
Read the displayed notice before continuing. If you are the last administrator, enter each company name requested. The confirmation becomes available when the names match.
Confirm your decision
Select Deactivate account, or Close company and deactivate account when closing companies. After a successful request, your session ends.
On the app
Confirm the account action
In the app, open My Account › Delete account. Read the notice, enter company names if requested and use the confirmation shown. After completion, you are signed out.
Open in Kinmu
If you don’t see it
- If the administrator situation changes during confirmation, restart the process.
- You can cancel the dialog before confirming.
Common questions
Are all data deleted immediately?
The result depends on the notice shown for your account. “Your account and all its data will be permanently deleted. This action cannot be undone.” “Your employee profile will be deactivated in all the companies you take part in. Some of your data may be kept while a legal obligation to retain it exists. You will be able to sign in again if you receive a new invitation from a company.” “Your personal data will be anonymized. Some records may be kept while a legal obligation exists.” Privacy policy.
What if I am the last administrator?
“You are the only active administrator of these companies. Deleting your account also starts their closure. Nothing is destroyed immediately: the closure can be reversed by contacting support for a limited time.” Privacy policy.
Result
Kinmu confirms that the request was processed and signs you out.
Can't find it? Write to us