How do I deactivate someone who has left the company?
In Users, open the person's row menu, select Deactivate user and confirm. The profile moves to Deactivated.
On this page
On the web
Find the person
Open Users Open in Kinmu and locate the person in Active. Their row identifies the profile you are about to deactivate.
Open the deactivation dialog
Open the row’s actions menu and select Deactivate user. The dialog identifies the person and explains the effect.
Confirm deactivation
Read the notice and select Deactivate user. The profile moves to Deactivated and can no longer clock in for this company.
If you don’t see it
- You need a management role with access to the person. If the action fails, the profile has not been deactivated. Read the error before retrying.
Common questions
Can I reactivate the person?
Yes. In Deactivated, open the row menu and choose Reactivate user, then confirm. The dialog warns that they will be included in company billing again.
Why can’t I delete the person immediately?
This flow deactivates the profile. The app states: “These users cannot access the platform and are not billed to the company. Their data will be retained while there is a legal obligation to do so and deleted automatically afterwards.” See the privacy policy.
Result
The profile is listed in Deactivated. Deactivated users are not billed to the company, as stated in that tab.
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